This page offers answers to our frequently asked questions. Can't find your question? Contact us via our contact page.
Frequently asked questions
The all shows page allows you to click on any show for further details. This is where you will find all the information about the show. It is possible that the duration is not yet known and therefore isn’t published yet.
If programme booklets are available for the show, you can find them at the merchandise desk in the entrance hall at DeLaMar Theater.
DeLaMar Theater welcomes all ages. In principle all of our shows are suitable for (young) adults (16+) unless stated otherwise. When a show is specifically targeted at young visitors, it will be stated explicitly in the show information on our website. If no age is specified, we cannot exclude the possibility that show contains elements that some may consider less suitable for younger visitors.
DeLaMar Theater offers headphones for people with auditory impairment. You can borrow them at our wardrobe. Also there is an induction loop in our theatre; unfortunately we cannot guarantee the corresponding induction loop operates with every hearing aid. For this reason we do not offer the induction loops by default. If you have had a positive experience using the induction loop at our theatre before, we can of course offer you an induction loop. You can request an induction loop at our wardrobe.
DeLaMar Theater offers a number of wheelchair seats in both halls. You can book them at the box office of our theater or by telephone. Availability is subject to the size of your (electric) wheelchair. Motorised scooters may not enter the hall. You can switch to a regular chair or borrow a wheelchair. Feel free to contact us for additional information.
For questions or to reserve wheelchair spaces, please contact us on +31 (0)20-220 01 10 (view opening hours).
If you have arrived after the show has begun, a suitable moment will be picked for you to enter the hall while causing minimum disturbance to the cast and the audience. If the show does not have an intermission, you may not be able to enter the hall altogether.
Yes, you can hand your coat to one of the theater officers by the wardrobe. Free of charge. You can also keep your bag or suitcase at the wardrobe. An employee is always present at the wardrobe during the show.
DeLaMar Theater is located at the Marnixstraat 402, a 2-minute walk from the Leidseplein. You can park your car in the same street, at the Q-Park Europarking (Marnixstraat 250). As a visitor of DeLaMar Theater, you will get a discount on their parking fee.
DeLaMar Theater is also easy to reach by public transportation. Several trams and buses stop in the direct vicinity of the theater.
More information about reachability.
Are you coming by bicycle? Make sure you park your bike(s) in the designated areas and racks. Bicycles parked outside of these areas may be removed.
For evening shows, the box office is open from 17.00 until the start of the show. In the case of a matinee, the box office opens two hours before the show. The box office is closed when no shows are scheduled at the theater.
An officially trained guide dog is allowed inside to guide you.
You can contact us daily to discuss seats by phone at 0900-10 10 202 (Mon through Fri 09.00 - 20.00 and Sat & Sun 09.00 - 18.00 o’clock, only in the Netherlands, local rates apply).
Parking garage Q-Park Europarking at the Marnixstraat offers two disabled parking spaces. As a visitor of DeLaMar Theater, you will get a discount on the parking fee. This discount is only valid at the parking garage Q-Park Europarking at the Marnixstraat.
Amsterdam residents with a valid Landelijke Parkeerontheffing (LPO) [National Parking Exemption] or a valid (European) disabled parking permit (EGP), may park anywhere in Amsterdam with a digital parking permit. For visitors of Amsterdam, a day pass is available for free parking in regular parking spaces. This day pass can be obtained at one of the service points of Cition Parkeermanagement. This is also where you can request an annual digital parking permit for disabled visitors.
When visiting a show on Thursday night, Friday night, Saturday or Sunday, keep in mind that parking will take more time.
If you have arrived after the show has begun, a suitable moment will be picked for you to enter the hall while causing minimum disturbance to the cast and the audience. If the show has no intermission, you may not be able to enter the hall altogether.
Complement your theater visit by staying at one of the Amsterdam Eden Hotels, partner of DeLaMar Theatre.
Have you lost something during your visit to our theater? You can report it to us via email@example.com so we can see if we have found the object.
Found objects are kept by us 3 months. Then we find another destination.
Tickets are available online, by phone and at the box office.
On the page of the show you want to see, you can select a date and click ‘ORDER TICKETS’. Then the floor plan of the hall is displayed where you can select your seats. The colours indicate the seat classes with their rates. The next screen displays an overview of your reservation. Here you get the option to supplement your visit with options like an intermission package or a three-course meal. Next, you need to log in with a DeLaMar account.
Our box office staff can also help purchase your tickets. The box office opens at 17.00 for evening shows and remains open until the show begins. In the case of a matinee, the box office opens two hours prior to the starting time of the show. The box office is closed when no shows are scheduled at the theater.
For groups of 17 people or more, you can book a group arrangement. DeLaMar offers various theater arrangements such as a drinks arrangement.
All group arrangements combined with shows at DeLaMar are taken care of by Bookx. Make a reservation now (in Dutch) or contact us at firstname.lastname@example.org or +31 (0)20 – 765 2022. for an unforgettable night out for yourself and your guests.
The wheelchair seats are located in the first class section of the hall, but wheelchair users plus one chaperon get a discount. As a result, they pay the second class rate. If you want to book a wheelchair seat, you can contact us daily by phone at +31 (0)20-220 01 10 (every day from 11am to 8pm). Wheelchair seats cannot be booked online.
If you use a wheelchair or a walker and are able to get yourself into the hall without any help, your wheelchair or walker will be placed outside the hall. We recommend that you book seats in the hall (not on the balcony) and by the isle. Our employees are happy to help you select the most suitable seats.
Do you have a question? Contact us via our contact page.
The pages of each show display all the rates for the various classes of seats. The displayed ticket rates include a service fee. In addition, a €3.50 transaction fee is charged per booking. Submitting e-tickets is free, we charge €4.20 for shipping tickets by mail.
You can pay online, by phone and at the box office with a Podium Cadeaukaart. When using the gift certificate online, you need a six-figure security code (also known as a PIN code). It is stated on the back of the Podium Cadeaukaart beneath the grey scratch layer. If the amount due is lower than the available credit on the Podium Cadeaukaart, the residual amount remains available on the card. If the amount due exceeds the available credit, you can pay the residual amount in cash or by bank card at the box office or online with iDEAL or credit card.
Theater and Concert voucher
Theater and Concert vouchers can only be used for payments at our theater box office.
The Nationale Musicalcard can only be used for shows by Stage Entertainment Nederland and can only be redeemed through the site www.stage-entertainment.nl. For the current offering, check www.musical-card.nl.
DeLaMar gift certificate
DeLaMar gift certificates can only be used to pay at our theater box office directly.
Your DeLaMar credit can be used both for telephone booking and online. Use the unique code stated on the voucher.
The Podium Cadeaukaart offers the possibility to gift an entire night out. You determine the amount that will be made available on the card. The Podium Cadeaukaart can be redeemed for tickets to shows at DeLaMar Theater and does not expire.
You can order the Podium Cadeaukaart here. You will receive the Podium Cadeaukaart in your mail. The Podium Cadeaukaart is also sold at our theater box office.
If you are in possession of a CJP card or a student pass, you can purchase up to 2 tickets on the day of the show at a 50% discount. This option becomes available at 12.00 on our website and at 17.00 at our theater box office.
DeLaMar Theater accepts payment with the CJP Cultuurkaart. Cultural coordinators and teachers interested in a show can contact email@example.com. We will work out an appropriate offer together.
The Podiumpas is not yet valid at DeLaMar, but will be in the first quarter of 2023. Stay informed of the developments via this page or the Podiumpas site.
Once your iDEAL or credit card payment has been processed, you will receive the tickets by email immediately or by mail within 1 week.
If you have the tickets on your mobile device and the bar code is legible, we can scan the bar code off your mobile device. If not, you will need to print the tickets and show them upon entering the theater.
If you are unable to use the tickets you purchased, you can exchange them for tickets to another show up to one week prior to the show. Exchanging the tickets is free the first time, after that we charge a €2.50 administration fee per ticket. Send an email to firstname.lastname@example.org if you want to make use of this option.
Once a booking is made, you can no longer make use of special offers or discounts in hindsight.
If you have got your tickets on your mobile device and the bar code is legible, we can scan the bar code off your mobile device. Alternatively, you can request a copy of your tickets at our theater box office if you can provide a valid ID. This is only possible on the day of the show.
If you opted for e-tickets, you can download them at any given time through Your account. If you have lost tickets sent to you by mail, contact us via our contact page.
Alternatively, you can request a copy of your tickets at our theater box office if you can provide a valid ID. This is only possible on the day of the show.
Unfortunately there is no waiting list for a sold out show.
The box office opens at 17.00 for evening shows and remains open until the show begins. In the case of a matinee, the box office opens two hours prior to the starting time of the show. The box office is closed when no shows are scheduled at the theater.
Yes, you can! View the floor plan of the Mary Dresselhuys hall and the Wim Sonneveld hall.
You can take your time to view the remarkable photo collection prior to the show. More information about the photo collection.
You can have delicious drinks at DeLaMar's beautiful foyers both before and after the show. Our Grand Café is closed for the time being. It is therefore not possible to dine in our theater.
Unfortunately, due to the current economic circumstances, we are forced to close our Grand Café for the time being. We are very sorry that we will not be able to receive guests in our restaurant in the near future, and hope to be able to do this again in the future.
For all shows with an intermission, you can book an intermission arrangement as you purchase your tickets online. Your show doesn’t have an intermission? Then you can opt for a drinks arrangement after the show. If you already have tickets, you can also book an intermission arrangement separately.
For groups larger than 16 pax, we offer the possibility of booking a group package. We offer drinks arrangements, hosted by an experienced host, in combination with all our shows. You are guaranteed an unforgettable experience together with your friends, family and/or business relations.
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